Gary K.
Goodlettsville, TNMember since November 2020

Reviews (1)

    • Nov 15, 2020
    • Verified Reviewer

    American Home Shield

    Should be a negative star rating

    • Length of Use: 6–12 months
    Overall Experience:

    AHS has the absolute worst customer service and contractors. In June of 2020, it took the service company 3 technicians, 5 trips, and 3 weeks to "repair" my A/C, to "complete" the job, they installed used parts. Now my heat pump needs service, so far 3 technicians, 3 trips, and still not working. Mailed 2 letters to corporate office.

    Pros and Cons:

    • No “pros” were specified in this review
    • Lack of concern
    • Charged multiple times for same service call
    • Contradicting information from service reps
    • Incompetence

    Bottom Line: No, I would not recommend this to a friend

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