Worst wine club! Worst customer service. I ordered on 11/29 and was told the wine would be delivered on 12/1. It never came and tracking shows FedEx hasn’t received my box.
On 12/3, I was actually told my wine would be delivered on 12/1! So, I guess they’ve developed a time machine. The rep couldn’t tell me where my order was or if/when I would receive it. His only solution was to cancel my order and membership. Fine with me.
But, seriously, that’s not good or appropriate customer service and satisfaction at all. Good riddance.
P.S. If you’re looking at reviews of this company, look closely and look at a lot of different ones. There are many “review sites” that give it good reviews. It sure makes me wonder if the company itself created these sites. Because if you dig deeper and look for real reviews, you’ll find a lot of unhappy customers.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
