Donna L.
Tampa, FLMember since December 2020

Reviews (1)

    • Dec 23, 2020
    • Verified Reviewer

    American Home Shield

    Waiting 30 days for a part!

    • Length of Use: 3–6 months
    Overall Experience:

    After spending $100 on a service call they gave me a video diagnosis of my dishwasher. Like a virtual diagnosis, who knew! I have called several times and I keep getting pushed around by them saying it's not their fault, it is the actual contractor that does all the ordering of parts and the vendor tells me otherwise. On hold for 56 minutes this time and no one knows anything. The call center is in the Philippines and yes it is hard to understand them. Asked to be called back by a supervisor 4 days ago and still no call. Unacceptable that I have been waiting for a part for a month. Do not use this company. Totally unprofessional and a total scam. Like talking to a brick wall.

    Pros and Cons:

    • Great reviews online
    • A total scam

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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