Sandy S.
Dublin, OHMember since January 2021

Reviews (1)

    • Jan 7, 2021
    • Verified Reviewer

    American Home Shield

    Worst service experience ever!

    • Length of Use: 2+ years
    Overall Experience:

    I have a broken dishwasher for which I have been waiting for more than 2 months for repair. So far I have called them over 25 times and each time they say the same thing - we are trying to connect with the service provider! There is never a call back from the company to update on the status or by when they will fix the issue. The customer service just follows the script and tries to end the call with an excuse, never trying to actually fix the problem. Terrible experience! Worst service company ever!

    Pros and Cons:

    • No “pros” were specified in this review
    • Poor service
    • Late service
    • No customer focus
    • Always trying to make excuses to not pay
    • No escalation mechanism

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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