First, they don't give you any direction as to how this all works. Then, after you place an order (even though they have not given you instructions) they give you NO help if you picked the wrong tab. Then, they can't find your order. Then, they can't give you a refund. They don't read your notes as to style preference. This is after I spent $800. And, I'm still trying to get reimbursed. My first order was almost a month ago and I am still arguing with them if I got credit for everything I sent back.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend