Bought two Hums by Verizon, thought it was a great program. Two weeks into the program, the charge ports on both units collapsed. No problem I said, this is VERIZON, not some "fly by night" company. WRONG! The warranty on these units is only two weeks.
They make you buy them outright and after two weeks you have to buy a new one! What? That's right, no fix and no replacement. Okay, I'll cancel the service. Well there was a $200 cancellation fee.
I called VERIZON customer service and was told, “Sorry sir, there's nothing we can do.” Take notice everyone, it's quite unfortunate that a company like VERIZON would play this game!
Bottom Line: No, I would not recommend this to a friend
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