I initiated a free trial a few days ago, never tried the service then and to this date haven't, and as a precaution I terminated the recurring subscription -- which in turn terminated the whole trial. So I'm like, shady business practice, okay, not an overly huge deal.
I contacted customer service and complained that I was never given the trial. They made "adjustments" on my account that claimed to make the free trial possible again. Now I'm all happy that I finally get to enjoy the free trial I so eagerly wanted.
Well, nope. I activated the free trial of $0.00 and they couldn't verify payment information (no money was in my account), okay. I decided their service was broken, went to Paypal Preapproved Payments list, and completely disabled all of their preapproved charges and thought that'd be the end of it.
A few days later, a preapproved payment was opened on my account without my consent, and they took the money out. I had other purchases on my accounts made to other websites, and instead of Paypal holding the funds to me like it did, it sent them completely to Hulu.
So on top of fraud and Hulu taking my money until the dispute is over, they delayed one of my orders. I fervently hate this company and wish to see them go bankrupt. Let's make a campaign to bring them down.
Bottom Line: No, I would not recommend this to a friend
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