I ordered the "free pitcher". They also quoted a price for the filters but sent me 3. So they over charged me a lot of money. I called and called. Finally someone said I could sent back the filters but not the pitcher as it was a free thing. So I did! I called to get my money back. I've been calling since April 15th when I spoke to a guy that said refund had to come from a merchant.
They crashed so they were behind. He was sending my request to them and I should have it in 7-10 days. Well, I know how that stuff goes because I've worked for a lot of companies with "new software" etc. So I gave them more time when the money was not deposited into our account.
Yeah, well the phone just rang and rang, with a message to hold then would hang up. So I've been calling every couple of days all month of May. Just to find out they conveniently closed down. I hope there's going to be a lawyer out there to get people's money back. I will never buy into something like this again!
Bottom Line: No, I would not recommend this to a friend
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