After purchasing this brand new from a local supermarket on a whim, I took it home and tried it out. It's easy to assemble. But never worked - not even for 1 second. It can't be taken apart like a regular flashlight to check why it isn't functioning. There is no customer service number on the package - anywhere. In several online searches THIS website is the only place I could find a contact number for Bell and Howell. Other alternative products would cost far less than the time it would take me and shipping involved in sending this back to them for a replacement. It would seem that this is the strategy for the success of this product. Don't get succored into buying products that aren't supported by the company's that sell them. If you don't believe how hard they are to find online just try a few searches. It's all sales sites! I may be lucky that I bought it in a store I frequent. Returning defective merchandise to the store with good customer service may save me some of the bite of ever buying this. Either way - its a piece of junk.
Bottom Line: No, I would not recommend this to a friend