WashingtonMember since July 2016

Reviews (1)

    • Jul 15, 2016
    • Verified Reviewer

    Nova Derm Eye Cream


    This company is committing fraud daily. They claim on Facebook that you can receive a free trial bottle of their product by paying only for shipping, without saying anything about you needing to call any number or being obligated to any commitment for more shipments. Except that they then take your money without your permission on your credit card that you gave them for the shipping payment. Now I have been charged $89 for a new bottle which I did not authorize. But when I call them they claim I did agree to being charged and they will not give me back the money. I then called my bank and had my card canceled but they already took my money and their is no way to get it back. I turned them into the fraud department, but then it has to be disputed and can take up to 10 days for the bank to return the money if they agree to it. Yikes. This company is making bank and getting away with it. I could here in the background when I called customer service that all the calls they get are from people complaining about them taking unauthorized payments off of people's card. It's just fraud. Also all over the internet is complaints of the product being fraud as well. I wish I had done my research before saying they could charge me for the shipping, which was $4.95.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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