Mt. Pleasant, TXMember since May 2015

Reviews (1)

    • Jun 1, 2015
    • Verified Reviewer

    Exede Internet

    Absolutely worst Customer service and signal

    If for any reason your considering this for your home please review. This was sold to my wife as great rural internet, after the first day I knew it was a scam. At last, we were unable to get out of contract. While in process of moving we found the receiver was installed on our neighbor's land and they wanted us to go and fix their mistake. When my wife called to discuss with them, they became rude and when she asked to speak to a manager she got a guy named "Ben." I say this because he refused to give his last name. Great customer service. Called the BBB and they really couldn't do anything since Exede is not part of their network. Imagine that, called corporate office and got the same run around. Save your money and just get a Hotspot. Absolutely the worst company I have ever had the displeasure to deal with about issues.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

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