My husband was talked into buying the Hum by a slick-talking salesman. He was not given all the details about price, not being able to get out of the deal if you are not satisfied, etc. His Hum is working. Mine is not. My car starting missing on me yesterday, the day after installing the device and it gave us no information on the problem. If we cannot get out of the contract, we will likely be getting our phone service through someone else in two years. I have had it with Verizon.
Bottom Line: No, I would not recommend this to a friend
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