King of Prussia, PAMember since September 2016

Reviews (1)

    • Oct 10, 2016
    • Verified Reviewer

    Hum by Verizon

    Hum experience

    I was given this device as a "gift" by the Verizon salesman when my wife purchased a new phone. There was no mention of the monthly fee and having to open a new cellular phone number. When I realized later the cost, I wanted to return the device but was told I would have to pay a $35 restock fee. And the salesman told me I was getting a discount on my wife's monthly phone rate to keep the Hum, which was not true. Very unhappy with the Verizon experience. Seems the high sales goals placed on sales staff is making them ruthless in selling unwanted services.

    Bottom Line: No, I would not recommend this to a friend

    27 people found it helpful

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