I applied for a loan and the rep emails me and says I need to submit more documents and information. After giving the documents and more information and answering all of their questions, underwriting comes back and says they want to wait until they see the next pay hit before proceeding.
I have just recently gone from W2 + commissions to commission only and I provided all the information and yet my pre-qualified approval means nothing to them.
I sent the rep multiple emails and suggestion options and even asked for a manager and they just blew me aside like I was a nobody.
I would not recommend this company based on my experience.
Bottom Line: No, I would not recommend this to a friend
27 people found it helpfulLink to this Review
Thank you for taking the time to provide us with your review. I would like to extend a personal thank you for sharing your experience in working with our company. We strive to provide each client with an excellent lending experience, and we are actively working to improve service levels to better meet our customer’s needs.