Muirite
Member since October 2016

Reviews (1)


    • Nov 2, 2016
    • Verified Reviewer

    TrueCar

    Waste of time

    Overall Experience:

    I am looking for a specific car with a MANUAL transmission. I checked out Truecar and the price looked good so I put in all of my info. Within 4 minutes I started to get phone calls and emails. I made sure (I thought) that they had the car I am looking for. I had a dealer that said they had exactly what I was looking for and was willing to meet the price target of Truecar so I went down.

    First, we sat down and they asked me all of the stuff that I put into the website. Really, again? I was thinking they had all of the info already, but whatever, so I did it again.

    Then I asked to test drive, they took me to the make and model that I was looking for but in a darker color than I want and not a MANUAL transmission. I said, "what's this I am looking for a silver, white or tan with a stick."

    The guy said "oh are you sure? My paperwork says automatic."

    I said, "when I put the request into Truecar and when I spoke to so and so I specified manual." I paused then said, "do you have this car in a manual any color?"

    The guy said, "Hold on let me check what we have."

    We went into the waiting room and he went somewhere. When he came back he said, "They sold the last manual right before you arrived." He paused and said, "we can get you the same car in auto for the same price or we can order it for you."

    Liars.

    Bottom Line: No, I would not recommend this to a friend

    18 people found it helpful

    Link to this Review

Showing 1-1 of 1