Sullivan County, NYMember since November 2016

Reviews (1)

    • Nov 22, 2016
    • Verified Reviewer

    Hum by Verizon

    Doesn't work!

    Overall Experience:

    Bought this for an older vehicle that I was driving late at night. The service just doesn't work. Had to call and reset repeatedly. I seriously wonder how it would help me if I did happen to have a breakdown during the 80% of the time that the little box wouldn't connect.

    You are supposed to mount it on your visor, but it is connected to a cord that hangs down. It not only looks bad, it is also in the way. My vehicle was having transmission problems as well as a rear differential issue and the OBD reader didn't pick any of it up.

    My service was canceled numerous times because I didn't want to pay for someone that didn't work. But they continued to charge my credit card even after receiving cancellation notices via email. This happened four times.

    Once Verizon gets your card number, they will just continue to hit it up. So beware.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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