In June 2015 I purchased a Bissell Symphony All-in-One Vacuum/Steam Mop Model 1132P directly from Bissell.
I have tile and Laminated floors. I waited for my floors to have enough dirt and grime on them before I use my Bissell. I was very impressed how much suction the vacuum had and it picked up 95% of the items on the floor. Anything larger than a very small pebble, it would just push it around on the floor. I noticed the vacuum worked best by pushing the unit in a forward direction. Pulling the unit backwards, as you would do with a regular vacuum, would not pick up too much particles.
As for the steam unit, I was a little disappointed. I had some sticky grime on my kitchen tile and the unit would not remove the grime. I sprayed a little Tilex on the area, let it soak for a minute, then ran the steam mop over it again. It came off and the rest of my floor cane out super clean. My laminate floors were spotless after a light steaming. I read complaints that the steam unit stopped working after 2 or 3 months. I believe that the users where using tap water instead of distilled water. If you follow the owners directions on maintenance, the unit should last a good 10 years.
I would rate this item 4.5 out of 5.
Bottom Line: Yes, I would recommend this to a friend
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