Jillian
San Francisco, CAMember since November 2016

Reviews (1)


    • Dec 4, 2016
    • Verified Reviewer

    DealRay

    WORST company

    Deplorable customer service, unable to use service, access, or cancel account outside of US.

    I signed up for Dealray in May, 2016 and immediately discovered I was only able to use the services via my US mobile number. I was going to be outside the US for another six months so I immediately moved to cancel my account but couldn't access it without my mobile number. I sent an email to their customer service department to please cancel my account which went unanswered.

    After they began charging my account, I emailed them to cancel and refund and did so repeatedly while abroad. All went unanswered. After finally arriving back in the US, I was able to get into my account, cancel it, and report the fraudulent charges to my bank who could only refund me half of what Dealray charged me over the six months I was gone.

    Even though I'm back in the US and am able to access their services, I wouldn't use them to support this company.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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