Sarasota, FloridaMember since November 2016

Reviews (1)

    • Dec 9, 2016
    • Verified Reviewer


    Had trouble making a Deposit to Bid

    Overall Experience:

    Currently, I tried to make a Deposit to Bid on a property in one of the Xome auctions, but they only allow a credit card payment for the Deposit, and will not accept any other option to pay it, such as a Debit Card or Bank Wire. I cannot reach anyone to discuss this issue with them.

    This really disappoints me, because I previously purchased a property on their Homesearch site, and did not use a credit card, but was able to Bid on and Buy a property, and Closed on that sale with no problem.

    Unfortunately, the Xome people don't care that I am a previous customer, they are not helping me to pay a Deposit using any other form of payment, other than a credit card.

    That is Poor customer service.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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