I emailed CheapCaribbean to tell them that the beach to my resort was closed all week. First, they basically called me a liar but I emailed them a letter from the resort and they offered to take $100 off my next trip with them. That's less than 1/10th of what I paid.
I called when I got home and talked to Melanie. She was rude and told me that I was looking for my money back and that was not the case.
I'm sure that things in the Caribbean are pretty good most of the time but if things go wrong and you use CheapCaribbean.com, they will not help you.
Bottom Line: No, I would not recommend this to a friend
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