Member since December 2016

Reviews (1)

    • Dec 16, 2016
    • Verified Reviewer

    Exede Internet

    Criminal scam

    If you feel like wasting thousands of dollars, go right ahead. $99 installation, $199 equipment lease, $69 for the first month just to get installed. 6 months of unusable service later, after $99 to have the dish moved, 3 plan upgrades that have me at $90 a month now, and these crooks want another $300 to cancel. I reported my credit card stolen because as far as I'm concerned, Exede is nothing more than a phishing scam. I literally disconnected everything from the modem for a month and they STILL say I used 19.2 gigs. Their usage meter is a scam. Their service is a scam. Anyone who says differently on the internet or anywhere else is getting paid to say it. There are thousands of complaints over this very issue. Their meter overcharges data on the order of at least 600% of what you actually use. They know it and have the audacity to tell you it is accurate and you are wrong. If you don't like it, we will just steal another $300 more from you to let you out of a contract you never signed! They say you have 30 days from the day you disconnect to send their equipment back. Then they wait 3 weeks to send you the box. I am contacting the attorney general in my state. I have already contacted the BBB. This company needs a class action lawsuit to shut them down.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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