After investing in this product on Indiegogo and waiting for a number of months, the mattress cover arrived a couple of weeks ago. I finally installed and have tried to use it the last couple of nights. I am sorry to say that it has been a very underwhelming experience so far.
I've installed and tried to activate it for the past 2 nights. The first night, it simply did not register any sleep or other activity, which was frustrating. After reinstalling (re-pairing, setting up wi-fi and all the parameters) I slept with it again last night. Sadly, even though I was in bed for 6.5 hours and awoke at 6:30 am, the device bizarrely stated I had only slept for 4.5 hours. The stats are wrong, and there doesn't seem to be anywhere where I can adjust or troubleshoot it.
My wife's side (or app) haven't worked for EITHER of the nights she's tried to use it. So, the device and software are batting a 250 out of a possible 1000. Ridiculous.
The app and software are hard to work with and have limited functionality. I am sad that after all this buildup, that even when it is working, this device can't seem to handle even the simplest aspect of monitoring my sleep, i.e. actually registering the number of hours I sleep, let alone more advanced functions.
One more night with this experience and I will be returning the device for a full refund. What a waste of time and energy so far.
Bottom Line: No, I would not recommend this to a friend
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