Max Harris
Beavercreek, OHMember since December 2016

Reviews (1)

    • Jan 12, 2017
    • Verified Reviewer

    American Home Shield

    Do not use this company!

    Overall Experience:

    I've got a water pipe that is leaking in my basement. The leak is from the kitchen sink and dishwasher line and it is leaking into the unfinished portion of the basement. When I first discovered the leak, I called American Home Sheild and told them I needed a duct person because it looked like the water was dripping from a duct. The duct guy came and let me know that water is coming from a water line that is running above the duct. For my untrained eye, I didn't know that.

    The duct guy calls American Home Shield and tells them to get a plumber out to the house. The plumber comes and says he needs the duct guy to come and take down the duct so he can repair it. Once it is repaired, the duct guy can hang the ducting back up. American Home Shield will not pay for the duct guy to come and remove the ducting, but they will pay if they had to tear down the drywall, concrete, or ceiling to get to leaking pipe!

    Someone please help me understand why they would pay to destroy building materials, but not temp remove a duct?

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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