These people are not a good company. They are rude and they send repair people out to patch up things which then stop working. They want you to keep paying service call fees of $75 for their mistakes.
My hot water heater is not working, so I called them on the 12/20/2016. Someone came out on 12/21/2016 to fix the problem, but on 12/27/2016 the problem got worse. I still don't have hot water, and they're telling me that they didn't send the company that came to fix it. I called that company, and they assured me the American Home Shield sent them. Now they want me to pay $75 more to send someone else out.
I don't think this is fair, and this company is horrible. They refuse to give you numbers to a supervisor or even give you their names. Something needs to be done.
Bottom Line: No, I would not recommend this to a friend
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