Columbus, OHMember since December 2016

Reviews (1)

    • Jan 13, 2017
    • Verified Reviewer

    Hum by Verizon

    Underhanded sales tactics

    Overall Experience:

    My mother got four of these Hum devices, thinking they would be good as a gift. She wasn't told these devices add a line to your phone plan, which means there is an early termination fee ($120 per line) for each one. When she went to return them, they ended up having a $35 restocking fee, because they can't sell them after that for some reason.

    There is no way Verizon can say this is a "deal" of any kind. This looks so much like they are dumping shoddy technology on people. I have lost so much appreciation for Verizon because of stuff like this.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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