Jeffrey Hollingbery
WashingtonMember since January 2017

Reviews (1)


    • Jan 30, 2017
    • Verified Reviewer

    True Brilliance

    Mislead

    I chose a tube of True Brilliance as a gift for answering a survey about Amazon. I was notified I only had to pay $3.95 for shipping.

    I agreed and several days later received the tube and a note that I had to buy an application kit for $79.00. I was also informed I would begin to receive a tube monthly at $129.00 per month.

    I called and canceled everything the day after I received the tube, (unopened). After being put on hold for 40 minutes, an operator answered and confirmed that I had been put in their system. She offered to cancel me out for another $30 fee.

    I received a call from the fraud alert division of our credit card company who stated True Brilliance was multiple charging me for the initial shipping of $3.95. I approved one charge, returned the unopened tube (at my expense), and instructed the operator not to charge or contact me again.

    We are watching our statements closely. This kind of misleading and manipulative marketing must stop!

    Bottom Line: No, I would not recommend this to a friend

    71 people found it helpful

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