Colette Fraley
MichiganMember since January 2017

Reviews (1)

    • Feb 6, 2017
    • Verified Reviewer

    Secret Extensions

    Do not look natural, did not receive in 3-5 days

    First, I ordered these thinking I could have a nice look for a vacation. I was going on in a little over a week, so I paid ten more dollars to have the 3-5 day shipping option. I should have received them a day before my trip based on the day I ordered.

    Two days before (day three after ordering) I saw two $50 charges pending, plus the $72 charge for the order on my credit card. I called to find out what was going on and she said that they were going to take those charges off once the order was processed and they just do that to ensure the money was there (?). Twice? When I asked where my order was in transit, the rep said "Oh, they just processed the order today, and they are shipping out now," which was three days after I placed the order. I told her I paid extra for to get 3-5 day shipping and she said, "It's 3-5 business days from the day the order is processed, not placed." What the heck? So, I'm not going to get them as promised.

    Back from my vacation, I see the package had arrived seven days after I ordered (glad I paid extra). I was still kind of excited to see how they looked so I took them out and tried them on, and OMG, they looked so fake and un-natural. I would be so embarrassed to wear these in public. Even after trying to blend my medium length hair by curling my hair, it still looked horrible. And you could totally see the headband no matter how I tried to rearrange it by pulling forward or moving it around.

    This is such a HUGE waste of money! I paid $27 for quick shipping, plus handling fees, and probably will not get any of that recouped. Plus, I opened them so by the sound of it I don't qualify for a refund. Shame on me for not looking into the company more, but shame on you, Daisy Fuentes, for such a crappy product.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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