Olympia, WAMember since February 2017

Reviews (1)

    • Feb 8, 2017
    • Verified Reviewer

    TacLight Lantern by Bell & Howell

    Misleading ad

    Overall Experience:

    The ad said you get two for $19.99. When I went to order and filled out my information, it said I was only getting one, so I never hit "place order." Well, somehow the order went through and I got an email that said a package was being mailed.

    I called their customer service to complain, saying that I never hit "place order," and she said if I didn't want it, I can just not accept the package as "return to sender." When I asked about the "buy one, get another one" offer, she explained that you have to look at the little print on the bottom, and it explains you have to order another one and they only charge you shipping of $6.95 for the second one.

    It was misrepresented because it is not "buy one, get another one" and the advertisement makes it sound like it. I am sick of these advertisers that pull this crap. I will probably have to wait six months to get my money back! And you better bet I am going to pay extra to track that package going back because if I don't, they will say that they never got it back.

    Do NOT order this light, or if you do make sure to read the little writing below your order.

    Bottom Line: No, I would not recommend this to a friend

    21 people found it helpful

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