I was diagnosed with prostate cancer several years ago, and now it is at a point where it requires immediate attention. My local doctors say that now surgery is my only option. And even if surgery is done, there is a strong possibility that it may have spread.
Knowing this, I decided to contact Cancer Treatment Centers of America as the last alternative, but mostly to get a second opinion. When I contacted them, I was given a call back. I talked to a lady about my situation, and she took my information and gave me a call back. I live in Macon, Georgia so I figured that I would be assigned, if accepted, to the CTCA in Newnan, Georgia since it was the closest one. Well, that was not the case.
I was told that the CTCA in Newnan, Georgia was out of network for me and the CTCA in Philadelphia, PA would be in network for me, and if I wanted to be seen, I had to be flown there. I agreed, and all the arrangements were made for me to be flown out. They sent me a schedule of all the activities that would take place during the four days that I would be there. I flew out on a Sunday with my first day being that Monday morning at the Center.
As stated earlier, they do treat you with first class service by picking you up from the airport in a limo, and they put you up in the finest of hotels. Once you arrive at the center, the service from the staff that greets you is first class as well. While there, I was told that none of the CTCA centers are in the network. They all are out of network. So, I could have gone to any of the CTCA centers. The rep told me that about 80% of the patients who come to them, their insurance is out of network, but they don't refuse to treat anyone because they will work with you.
Anyways, my four days were a waste of time. I met with about six doctors who, like they show on the television commercial, work as a team. So each one is getting a share of the pot. In all, during my four-day stay, I talked to about 12 people. No exam was given by any of the doctors. I may have talked to each one about ten minutes, with that being the longest time frame. They had copies of all my medical records from my local doctors. No one never examined me or did any kind of test to determine what my local doctors said was true. They did draw blood in the lab.
They did come to the conclusion that I needed to have surgery and I never could understand how they made that assumption without any routine tests or examinations. Some of the doctors that I talked to were nice, and the ones that I asked questions seem to get a little irritated the more I asked questions.
Anyways, during the four days (in which was a wasted trip and nothing accomplished), they raped my insurance company, not to mention the out of pocket expenses I have incurred. Even if I did decide to have the surgery through them, I couldn't because there is nothing left on the insurance, and I am now left in debt with what the insurance didn't pay.
For instance, I was charged $3,033.00 for that blood work I mentioned earlier. And the way that they make sure each doctor gets paid is they assign you a different account number for each doctor you see, so that each doctor would not be under the same claim number with the insurance company. Each doctor was paid between $300 - $800 on numerous occasions for a five to 10-minute consultation.
And the bills are still coming in. Most of all of the doctors are getting paid three or four times, and for what, I have yet to determine. I guess they figure that since I decided not to let them do the surgery, they have to get their money some other way to make up for me wasting their time. I would recommend anyone to ask a lot of questions to be clear if you decided to use CTCA, but if it were my choice, I would just stick with your local doctor.
Bottom Line: No, I would not recommend this to a friend