It is always a long 20 to 30-minute wait to reach an overworked, rude customer service person. I was just on hold for 20 minutes and got a busy noise and a hang-up. The website does not work, for I tried to log on and it shows that I do not have a contract, even though I have been paying for one for over two years.
Do not waste your time or money with this wart of a company. Also, be aware that the Consumer Affairs website showing reviews is American Home Shield's own site. I tried leaving a negative review on that site, and it was deleted.
Bottom Line: No, I would not recommend this to a friend
18 people found it helpfulLink to this Review