W. Pete Pedersen
Oak Harbor, WAMember since February 2017

Reviews (1)

    • Feb 14, 2017
    • Verified Reviewer

    True Brilliance

    Ordering scam

    I looked at an online ad from True Brilliance, and the ad led you to believe that you would get a "free" sample just for shipping and handling of $3.95. But once you actually place the order, the page comes up and says that you can use it for a short time period, and when that is up, you then need to pay $119.00.

    The fact is, it is NOT a free sample. It's an actual order that you will be charged full price for, including the postage. The understanding of a "free sample," is a small portion of the product for trial, not a full order that you get hammered for later.

    Then when I immediately called within a minute of processing my order and finding out about the full charge, the lady told me that I would have to forfeit the shipping and handling charges, and after discussing this with her for awhile, she relented and gave me a full refund.

    The seller's address is 4142 Ogletown-Stanton Red #575, Newark, DE 19713, the phone number is 866-622-5629, and email is cs@truebrilliance.com.

    Bottom Line: No, I would not recommend this to a friend

    86 people found it helpful

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