IndianaMember since February 2017

Reviews (1)

    • Feb 16, 2017
    • Verified Reviewer


    Total scam

    We have had nothing but bad experiences with this company and their product. I came here because they delete all even slightly negative comments and reviews on their site and Facebook page.

    First of all, the product simply doesn't work. The slots are too small and wet litter sticks inside them and the sides of the box. You'd have to be able to hose it off every single time in order for it to work properly.

    Their promotion is if you buy two boxes you get one free. We did just that and only received two boxes. We would've only purchased one to start so we're out $100 instead of $50. Also, when I wrote a negative review, they responded immediately telling me to use a certain kind of litter. I wrote them back to tell them that we used exactly that and it still doesn't work.

    They never posted my review, they delete negative comments on Facebook, and now they're not responding to our emails at all regarding returning at least one box that wasn't opened or resolving the issue about the third one that was never sent.

    They are a total scam of a company, and I'm considering contacting the BBB.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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