I bought my deep square pan months ago and have had no problems with it. I never use a spray in it, and it cleans up easy. The fry basket is a fantastic extra, as is the steamer plate.
I have ordered the Crisper basket and had not received anything on it, so I looked up my order and at first, it said there was no such order, (once I found on the website where to look it up), but once I put in my name, phone number and zip code, it did bring it up, and the order number it gave me on my confirmation. The email had the confirmation number, not the order number, tt was a long number that they never gave me.
However, I had been waiting three weeks for my order and discovered it was temporarily out of stock! There was no word from the company about it. This is disappointing. I really enjoy my big pan, and cook on top the stove and bake in it all the time. Eggs do not slide out without slipping a spatula under them first. I always make sure the pan is very hot before adding anything to the surface.
Bottom Line: Yes, I would recommend this to a friend
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