Stephen Huegli
OregonMember since March 2017

Reviews (1)


    • Mar 22, 2017
    • Verified Reviewer

    Intelleral

    Don't buy, company does not give money back guarantee

    We purchased Intelleral in November of 2016. The ad looked promising, and I double-checked for the "gotchas" (the small print that stated their terms and policy), and I couldn't see anything, which should have been my first clue.

    It was supposed to be a free bottle to try for 14 days. I thought it was worth the trial and requested my "FREE" product, except for shipping charges.

    I got the product in just a couple of days and gave it a quick once-over, but decided I wasn't interested. What I didn't do was call the factory (there were no telephone numbers listed on any forms, how convenient). Because I had not returned the product within 12 days (not 14), I found a $70 charge from Intelleral for the product. I was livid.

    I searched the internet for a phone number that would give me access to the head office. I called and complained and was told that the terms clearly stated that I would be charged $70 for the free trial if I did not cancel and that another charge for $70 would automatically be billed to my account every month for further shipments. When I challenged the charge, I was told it was fully legal per the terms (which I later found in another ad, and the color of the word Terms was slightly different than the other words and would normally be missed, but beware, it's a link you needed to click on see what you're really committing to).

    After arguing with the Intelleral operator, he said he would return 1/2 of the $70. When I said I would print my feelings about Intelleral on the internet, he offered the full refund. I was told it would arrive in ten days. It has never been returned to our account. On several subsequent calls, I again asked for my refund, and they said I would have to check with my bank, that they couldn't trace it from their end. My bank responded that Intelleral had an obligation to track the return from their end as the bank had no way of tracking this. Intelleral said they issued a refund and would do nothing; it wasn't their fault the money never got back to my account.

    The bottom line is that I believe thousands, maybe millions, have bought into their scam. They want your money and don't care about honesty. They know that most people don't look at the individual items charged to their account, and if they do, they never bother to verify that a refund actually took place.

    I believe Intelleral has made millions off of selling ground-up green coffee beans in a capsule for more than a buck a pill. If you want to sign up and try the product, go ahead. Just don't expect to get your money back when you decide it's not worth paying for.

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

    Comments (1) Link to this Review
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    • May 30, 2017

      Winston

      Wow! Wow, that's exactly how I feel. This should be illegal.

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