Greg H.
Manchester, NHMember since March 2017

Reviews (2)

    • Mar 13, 2019
    • Verified Reviewer

    Sense Home Energy Monitor

    After a couple of years, I think it's worth it

    I had read all the reviews on this site back when I first heard about Sense, and was prepared for the worst but was just too curious not to try it. So I just went with my gut and took a chance on it.

    Sense has been in my home for over two years now and I'm grateful to have it. It has detected most of the big loads like my dryer, window ACs, our sump pump, and the refrigerator, as well as a spare refrigerator we used to keep in the garage, but I actually stopped using after realizing how much it was costing me. It's also identified some random stuff that took me a while to figure out and name, like an "appliance light" which turned out to be the light inside my fridge. That might not seem like a big deal, but I actually use it to set up an alarm for when the door might be left open. The alarms you can set in the app have also been good for my sump pump because that should only cycle on for 30 minutes or so during a heavy rain. This has been nice to have when I'm away from home, and I find myself checking in on the app when I am away just to make sure nothing unusual is going. Aside from the alarms, I really don't care much about looking at the individual appliances now, I just look at the main view and see how much electricity my home is using at any given time. That's enough info to know whether something has gone wrong.

    They still have a lot of work to do on the app and training, but I hope this kind of thing is going to be standard in electrical meters in the next few years. In the meantime, if you have a high electric bill like I did and aren't sure why, I think it's worth it to get one of these and start watching your use every day. Don't expect it to do everything automatically for you or you'll be disappointed. But if you take it for what it is, I think you'll still find it's a good value. I'm not positive, but I think it's paid for itself by now with just little things like my spare fridge and other stupid things I had plugged in that were just sucking energy without doing anything.

    Sorry to everyone else here who had such a bad experience. Might be worth trying it again now that they've been around a bit longer.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

    Link to this Review

    • Mar 6, 2019
    • Verified Reviewer


    Strong customer support

    I actually had a really bad experience turned around by great customer support from Expedia. I had booked a block of rooms for myself and a bunch of co-workers at a hotel, but there happened to be a massive event (wedding, party, I'm not sure what...) scheduled that night and the noise was unbearable. I talked to the front desk about getting our rooms moved, getting accommodated at another property or something, but they weren't able to do anything. I finally called Expedia, and they *immediately* rebooked us at a hotel down the street at no additional cost. This really seemed above and beyond, and we were most grateful.

    I do agree with the notes that are in this HighYa article about booking directly with the hotel when possible (especially with smaller, locally owned hotels), but for major chains and/or hotels + airfare, Expedia does seem like a great option.

    Bottom Line: Yes, I would recommend this to a friend

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