Jack W
Alberta, CanadaMember since April 2017

Reviews (1)

    • Apr 9, 2017
    • Verified Reviewer


    Great decision. Thank you Novosbed.

    I am a side/back sleep, and my partner is a stomach sleeper. I was advised by the Novosbed customer service that a medium firmness Novosbed would be the best for the position variations.

    In the first week, we found the medium to be a little firmer than expected. After speaking with customer service again, they advised me that the mattress can take up to 30 days to break-in. Getting used to a memory foam mattresses after sleeping on spring mattresses for so long would also take some getting used to. The Novosbed definitely softened up from week two to week four. It was almost perfect by day 30, so we decided to order the softening Comfort+ option.

    WHAT A DIFFERENCE this makes, the bed is PERFECT now. The Novosbed is definitely a higher quality mattress than other bed-in-a-box mattress brands we have tried. The customer service team at Novosbed are very approachable, helpful and accommodating and any questions I had were fully answered. The Comfort+ option Novosbed advertises also helped alleviate any worries we had with firmness. I now have the perfect mattress, and I sleep better than ever.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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