Jodie Vida
Kaneohe, HIMember since April 2017

Reviews (1)

    • Apr 22, 2017
    • Verified Reviewer

    Keen Home

    Worst experience!

    Overall Experience:

    I ordered my vents and hub back in September. I was told it would be shipped in December.

    After numerous emails unanswered, I filed a complaint with the BBB and finally got a response from. They keep saying they would ship my order.

    I receive my order with the wrong sized vent and no trim kit! I've emailed twice and again received no response!

    They have terrible customer service! I'm filing a dispute with my credit card company. Watch out for these guys. It may be a good product (I don't know), but not worth the frustration and being out hundreds while they hold your money and continue to email you asking for investments.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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