My wife ordered this product for $5 a month through a website that offered it with another product she bought. Today she checked our bank account and found out they have been taking $96 dollars a month from our bank account. At the time of purchase, no such price increase was posted. We received no email, text or phone call or notice with the $5 shipments of any price increase.
Customer service hung up three times when trying to address this issue. The company only offered 50% off for one month to resolve the conflict. A class action suit should be brought against Derma Essence. They are a scam and are stealing from customers. As you can also tell by the reviews, their product is horrible and is a rip-off.
Bottom Line: No, I would not recommend this to a friend