Dan Lundy
TexasMember since May 2017

Reviews (1)

    • May 15, 2017
    • Verified Reviewer


    NatureBox is shady (or at least incompetently run), not to be used for important gifts

    Overall Experience:

    NatureBox emailed a "CART50" code to me, stating that I would "Get 50% off your first order." Turns out it is only 50% "up to a $15 discount." This bait and switch code should have been my first clue.

    Since it was for a Mother's Day gift, I decided to pay full price and order it anyway, plus paid $10 for 2-day shipping for a "promised" Friday delivery before Mothers Day (my mom was moving and would no longer be at her address after Mother's Day). I received an email on Tuesday that my order was processed. I received an email Thursday night that my mother would not receive her gift until Monday, six days later, not 2-day express.

    After wasting several hours "live chatting" and getting the runaround, I finally get someone to call me directly (NatureBox will not give out a direct line, only a number to a VM box). The manager says he is sorry, but there is nothing they can do. Since they are the ones who waited until Thursday to ship my package, I asked if they would break protocol and overnight it. NatureBox was not willing to do it.

    So my mother missed her mom's day gift from me because I chose NatureBox as a gift. Be extremely wary of any promises or offers from NatureBox. It is sloppily run and poorly executed.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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