Rebecca Morse
ArizonaMember since May 2017

Reviews (1)

    • May 18, 2017
    • Verified Reviewer

    Hum by Verizon

    Shame on me for trusting Verizon. ZERO stars.

    Overall Experience:

    I purchased Hum in February of 2017 because the sales person was remarkable and highly recommended the product. He couldn't speak enough about the product and the discounts afforded through the program.

    Frustrated with the lack of promised discounts, particularly surrounding travel (salesperson said he saved hundreds!), I spoke to a new rep regarding cancellation and learned of the cancellation fees. I decided I would keep it for the safety and security features, then cancel as soon as I'd broken even financially.

    BUT, I was in my first car accident ever this week and was terrified, and guess what Hum did? ABSOLUTELY NOTHING. It's a false sense of security, and I feel like a fool for allowing Verizon to break my trust. I will be speaking with them this week and expect to cancel ASAP. Please read the reviews; I wish I had!

    Bottom Line: No, I would not recommend this to a friend

    20 people found it helpful

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