I ordered this for my mom. She will soon be 92, and I thought it would be easier for her to use. When you call and order over the phone, you are asked to purchase additional items, and it takes about 40 minutes for the person to stop talking and asking you to buy certain items, and the customer service number rings off the hook with no recording. I spoke with someone eventually and he said the confirmation email will take one day and he could not find my order without an order number.
I still have not received the email and the phone number goes unanswered, but he said that the money will not be taken from my account until the item is shipped, which is a lie because the money was taken out today. So I disputed the charge with my bank and am totally disappointed to have to go through all this trouble!
Bottom Line: No, I would not recommend this to a friend
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