Paula Fong
Granada Hills, CAMember since June 2017

Reviews (1)

    • Jun 8, 2017
    • Verified Reviewer

    Blink HD Home Monitor

    Poor customer service, camera is okay

    I purchased the camera while they had a promotional deal for a FREE Blink XT preorder. I loved it at first but then started noticing the many flaws.

    I have nine cameras mounted in and outside of my home. Many of the cameras constantly go on off for no apparent reason. The light is also not functioning on one of the cameras and does not illuminate the area. Recording delay is also problematic. I can actually jump in and out of an area before the camera actually triggers, meaning if it's mounted on my porch, a package can be delivered and stolen by a fast thief without any digital evidence!

    Making matters worse, they are not honoring the FREE XT camera with purchase deal. First, they failed to send me a code. I notified them via email, and then they sent me a code that did not work. I sent off several other emails and have received no response, and it's been several months now. There is also no way to contact them via phone.

    Clearly, a violation of 17200 B&P Unfair Business Practices, to offer a FREE item and then not to honor it.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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