I bought an intelliBED a little over a year ago. I was looking for something without all the chemicals and something to support my back after having a microdiscectomy. Originally, I bought the Posture Perfect, but after so many uncomfortable nights sleeping and feeling like the bed was way too hard, I decided I needed to trade that bed in for a Relief Perfect.
Their customer service was pleasant to deal with, and I didn't have any problems with the switching. Yes, there was an adjustment period of almost a month for me. My husband never really had an adjustment problem, but he has commented from the beginning that he doesn't think either bed is that comfortable. After the adjustment period, I did think I was getting a deeper sleep. However, I think because I maybe don't move around more at night, I am stiffer in general in the morning. I've also noticed that the middle of the bed is higher than the two sides where we sleep.
I kept the bed, but now I wish I hadn't. Every time I go to a hotel my first impression is that the beds are so comfortable and I sleep sound with no pain or stiffness. I have never had the "this bed is so comfortable, I love it" feeling for the intelliBED. Now, every time I go out of town and then come back to my bed, I go through what the customer service may try and call an "adjustment period." This is my 6th night in a row of no sleep because my back aches from the top to the bottom and my muscles are screaming at me. Just last week I was in a hotel sleeping like a baby in a very comfortable bed.
If I hadn't paid so much for this bed, I'd get rid of it in a heartbeat and get a chemical laden comfortable one. At this point, I just wouldn't care. Having sleep and a pain-free back is worth breathing the chemicals. I hurt THAT bad.
Bottom Line: No, I would not recommend this to a friend
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