I love the product, but they trick you by upgrading your order without authorization. My 81-year-old mother ordered the "$19.99 and get one additional" by phone. What she got was three "Deluxe" trays and then charged over $76.00. She did NOT upgrade. Watch out for these people; they also don't give you a total at the end! This from the customer sales person I spoke to.
Extremely bad customer service!
Bottom Line: No, I would not recommend this to a friend