Dorothy L. Brooks
TexasMember since June 2017

Reviews (1)

    • Jul 6, 2017
    • Verified Reviewer

    American Home Shield

    Unknowledgeable customer service

    Overall Experience:

    On June 26th I contacted AHS who sent S and L Plumbing to my home. I had explained to the AHS customer service person that I had a plumbing problem that showed up as water near my front door near the cut-off valve. I asked if it would be covered because I didn't want to pay a service fee for something that would not be covered. I was told it probably would be covered. Well, the plumber came and told me that if it were a leak, it would not be covered. He also said that the problem was because of the amount of rain we have gotten. That could NOT be the case! I still have the problem and have drained the area a few times only to see it refill! Angry!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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