They are not ethical in their business dealings. I ordered the Toto Sweep on July 1, 2017, and received a confirmation number for the product. However, a week later I received another confirmation number, and my account was debited for two products.
I called customer service and told them that I ordered one product and asked that one be canceled. They claimed that the products were shipped but when I checked the order status, they were not. I called a second time and spoke to a supervisor who repeated the same script verbatim. I told him that he needed to cancel one of the orders and he stated that even if I plan to return the product I have to call before doing so.
I called a friend who told me that they are scammers because the reviews online are terrible. Don't be fooled! They are liars, deceptive and evil.
Bottom Line: No, I would not recommend this to a friend
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