At first, the AHS (American Home Shield) experience started out good, and we got what we needed in a short amount of time. Our dishwasher was delivered, however, this is where the wheels fell off. If I install the dishwasher, it could invalidate the warranty. But I can't get the local company that AHS contracts with to install the dishwasher in a timely manner. Four phone calls to AHS result in a 25-30 minute hold to talk to someone. I have been very unimpressed with the whole process. We are now into our second week of no dishwasher installed, yet a brand new dishwasher is still sitting in a box. AHS does not seem concerned that they have incredibly long wait times, and their customers are not getting what they paid for.
Bottom Line: No, I would not recommend this to a friend
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