Here we are going into month seven of having a late service fee due from early January. It still hasn't been taken care of like I have been told on numerous occasions by many different associates and supervisors. Why is it so difficult to fix someone's account? I don't think I will renew my contract in October since this company doesn't seem to care about their customers. I have never had such an issue with a company, and this is absolutely ridiculous.
I will never refer anyone to this company, as a matter of fact, I will tell them to definitely go somewhere else and not even bother looking into this company. I sure hope this company gets its act in gear and do the right thing. How would you feel if this was done to you?
Bottom Line: No, I would not recommend this to a friend
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