I ordered two of the Bionic Steel Hoses because I loved the concept of the hose and I hoped that it would work better than the snake-like Flex Hose that expanded when water filled it and shrank when you turned it off, as all three of those broke and leaked fairly quickly.
It took a long time to receive my Bionic hoses because they were out of stock, but once I did get them, I hooked them up, attached a nozzle to the end, turned it on, and the fitting on the end blew off and the hose leaked like crazy! I thought, well, I have another hose, let me try that one. Within one week, the fitting on THAT hose blew off!
I figured I was out the money that I spent on these hoses, but I called customer service just to take a chance and see what they said. The lady immediately offered me two more hoses or a full refund! I asked her opinion, and she declined to give her opinion, so I asked for the refund.
Good customer service policy but lousy product! They need to upgrade this item and try again!
Bottom Line: No, I would not recommend this to a friend
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