GeorgiaMember since July 2017

Reviews (1)

    • Jul 18, 2017
    • Verified Reviewer

    First Class Whitening

    Do NOT order!

    I have never written a review on anything before, but I would like to share my experience with this product.

    I was told I would be getting a FREE trial and would just pay for shipping expenses. Little did I know, I would soon be charged TWICE for more than $90 each time for two different products at separate times.

    I called customer service after the first charge and was told I canceled my account, and they gave me a 30% refund. Two days later I see another charge on my account for a separate product from them. I call again, and they tell me I never canceled the account for that product, but the other product. I wanted to speak with a superior but instead was given 60% off both products.

    The service rep was friendly, and it was not her fault that I was charged, but I am livid I was not told two days prior that I would be charged again for a separate product. They have written in their terms and agreement if you do not call and cancel within a certain amount of time you will be charged, but they take no steps to ensure their customers understand what they have agreed to or to warn a few days ahead that you will be charged.

    DO NOT order this product! I would give this zero stars if I could.

    Bottom Line: No, I would not recommend this to a friend

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